Privacy Policy
Short summary in other languages
Deutsch
Kurzfassung: Schichten, Notizen und Einstellungen bleiben auf deinem Gerät. SOS sendet – nur wenn du es aktivierst – die letzte Position an unseren Server; Daten werden nicht verkauft. Rechtlich gilt die englische Fassung.
Polski
W skrócie: zmiany, notatki i ustawienia pozostają na urządzeniu. SOS – tylko po włączeniu – wysyła ostatnią pozycję na nasz serwer; dane nie są sprzedawane. Wiążąca jest wersja angielska.
Italiano
In breve: turni, note e impostazioni restano sul dispositivo. SOS, solo se attivo, invia l'ultima posizione al nostro server; i dati non vengono venduti. Fa fede la versione inglese.
Español
En breve: turnos, notas y ajustes se guardan en el dispositivo. SOS, solo si está activo, envía la última posición a nuestro servidor; los datos no se venden. Prevalece la versión inglesa.
Français
En bref : les shifts, notes et réglages restent sur l'appareil. SOS, uniquement s'il est activé, envoie la dernière position à notre serveur ; les données ne sont pas vendues. La version anglaise fait foi.
Română
Pe scurt: turele, notițele și setările rămân pe dispozitiv. SOS, doar dacă este activ, trimite ultima poziție către serverul nostru; datele nu sunt vândute. Se aplică versiunea engleză.
Русский
Кратко: смены, заметки и настройки хранятся на устройстве. SOS — только при включении — отправляет последнюю позицию на сервер; данные не продаются. Юридически действует английская версия.
Українська
Коротко: зміни, нотатки й налаштування зберігаються на пристрої. SOS — лише коли ввімкнено — надсилає останню позицію на сервер; дані не продаються. Юридично діє англійська версія.
The English text below is the legally binding version.
1. Who we are
The data controller for the processing described in this policy is the developer of the Truck Driver application (“we”, “us”). Contact for any privacy question or request: use the feedback form on the Contacts page or email contact@apptruckdriver.com.
This policy applies to the Truck Driver Android application and to the website at apptruckdriver.com.
2. What data we process
| Data | When it is collected | Why | Retention |
|---|---|---|---|
| Driver profile: name, vehicle, plate, trailer plate, phone number | Stored on your phone when you fill in the profile. Sent to our server when you enable SOS or press the SOS button. | To identify you to nearby drivers and let them contact you during an SOS. | 90 days on the server after the last update. |
| GPS coordinates (latitude, longitude) | Every 5 minutes while SOS is enabled, and at the moment you press SOS. | To find drivers within 30 km who can help. | 90 days on the server after the last update. |
| Push notification token | When notifications are allowed and SOS is enabled. | To deliver SOS alerts to your phone. | 90 days after the last update. |
| SOS log: sender token, coordinates, help type, number of recipients, time | When an SOS signal is sent. | To operate the SOS network, prevent spam and investigate abuse. | 90 days. |
| Accept log: SOS identifier, receiver token, time | When a driver taps “Accept” on an SOS alert. | To release the phone number only to the accepting driver and to prevent abuse. | 90 days. |
| Support message: name, email, message, app version, language, truncated IP address, date | When you use the support form in the app. | To answer your message and prevent spam. | 12 months. |
| Purchase data: email, license key, order information | When you buy a license through Gumroad and activate the app. | To verify the license and meet tax and accounting obligations. | As long as required by tax and accounting law. |
| Local app data: shifts, notes, photos, settings, trial and activation flags | Stored only on your phone. | To provide the shift log, archive, salary calculator and app settings. | Until you delete it in the app or uninstall the app. |
3. The SOS network in detail
SOS is optional. Before it is enabled for the first time, the app shows a consent screen. If you decline, SOS stays off and the rest of the app continues to work.
- Location sync. While SOS is on, the app sends your coordinates to our server about every 5 minutes. The server uses the last position from the previous 48 hours to decide who is nearby.
- When you press SOS. The server receives your coordinates, the type of help, your driver details and your push token. It sends a push notification to devices within 30 km that have SOS enabled and were active in the previous 48 hours.
- Your phone number. The SOS alert sent to other drivers does not include your phone number. The number is stored on our server and is released only after another driver taps “Accept”; that event is recorded in the accept log.
- What other drivers can do. After accepting, a driver can call or message you and may share the alert manually. We cannot control what a recipient does with information they have legitimately received.
- No guarantee of delivery. SOS depends on internet access, GPS, Firebase Cloud Messaging and other drivers having the app installed. It is not an emergency service. In a life-threatening situation, call the local emergency number (112 in the EU) first.
- Special category data. Some help types (for example “ambulance” or “life threat”) may reveal information about your health. We process this only on the basis of your explicit consent, given when you press SOS.
4. Support messages
When you use the support form, we receive the name, email address and message you enter, together with the app version, the app language, the date and a truncated IP address. We use this data only to answer you and to protect the form from spam. The full IP address is not stored.
5. Purchases and activation
Payments are processed by Gumroad, which acts as the merchant of record. We do not receive or store your card or bank details. We receive the email address, license key and order information needed to verify your license and to comply with tax and accounting rules. License verification is performed through the Gumroad API.
6. Data stored on your phone
Shifts, driver profiles, notes, photos, salary settings, language, theme and activation flags are stored locally in your phone’s app storage (IndexedDB and localStorage). This data is not uploaded to us. Backup files you export are saved wherever you choose. You can delete local data in the app (Settings → Clear all data) or by uninstalling the app.
7. Legal bases
- Consent (Article 6(1)(a) GDPR): SOS location sync, sharing driver details and phone number, push notifications for SOS, and support messages where required.
- Contract (Article 6(1)(b) GDPR): providing the app and the license you purchased, and verifying activation.
- Legitimate interests (Article 6(1)(f) GDPR): answering support requests, preventing spam and abuse, and keeping the service secure.
- Legal obligation (Article 6(1)(c) GDPR): keeping purchase and tax records.
You can withdraw consent at any time by turning SOS off or by using “Delete my data from the server” in the app. Withdrawal does not affect processing that happened before it.
8. Who receives data
- Google Firebase Cloud Messaging (Google Ireland Limited / Google LLC) — delivery of push notifications.
- Gumroad, Inc. — payment processing, merchant of record, license verification.
- Our web hosting provider — storage of the database and server files.
- Google Gmail — receiving and answering support email.
- Other app users within 30 km — only the SOS information described above, and your phone number only after a driver accepts.
We do not sell personal data. We do not use advertising networks, analytics, profiling or automated decision-making. We may disclose data if required by law or to protect our rights.
9. International transfers
Google and Gumroad may process data outside the European Economic Area, including in the United States. Where required, transfers rely on the European Commission’s Standard Contractual Clauses or on the EU–US Data Privacy Framework. You can ask us for more information about the safeguards used.
10. Retention
- Devices, location, SOS logs and accept logs: 90 days after the last update or event.
- Support messages: 12 months.
- Truncated IP addresses in support messages: cleared after 30 days.
- Purchase and tax records: for the period required by applicable tax and accounting law.
- Local app data: until you delete it or uninstall the app.
After these periods, data is deleted or anonymised. Residual copies may remain in encrypted backups for a limited time until the normal backup rotation overwrites them.
11. Your rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- correct inaccurate data;
- delete your data (“right to be forgotten”);
- restrict or object to processing;
- receive your data in a portable format;
- withdraw consent at any time;
- lodge a complaint with a data protection authority in your country of residence or work.
To exercise your rights, use the feedback form and choose the topic “Privacy request”. If possible, write from the address connected to your purchase or support request. We answer within 30 days. We may ask for information needed to verify your identity.
12. Deleting your data
In the app, open Settings → Delete my data from the server. This deletes your device record, push token, location, SOS history and accept history from our server, and turns SOS off. To delete a support message, send a privacy request through the feedback form with the address you used. Deleting server data does not delete shifts, photos and other local app data; use “Clear all data” or uninstall the app for that.
13. Security
Data is transmitted over HTTPS. Access to the server and database is restricted to the operator. We do not store card details. No method of transmission or storage is completely secure, but we take reasonable technical and organisational measures to protect your data.
14. Cookies and tracking
The website does not set advertising or analytics cookies and does not load third-party fonts or trackers. The app uses local storage and IndexedDB only to provide app functionality. The Gumroad checkout page is operated by Gumroad and has its own privacy policy.
15. Children
The app is intended for professional drivers aged 18 and over. It is not directed to children, and we do not knowingly collect data from children.
16. Changes to this policy
We may update this policy when the app or the law changes. The current version is always published on this page with the date of the last update. Material changes will be shown in the app or on the website.
17. Contact
Truck Driver — Android application
Privacy requests, data deletion and refunds: use the feedback form on the Contacts page.
Truck Driver